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Careers

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Lodestar Careers

Do you enjoy building trusting business relationships? Do you love uncovering a need and being able to deliver a solution? If so, a position at Lodestar Technologies may be the right opportunity for you.

At Lodestar Technologies, we focus on helping our clients to build and benefit from a data driven environment. By making it easier to access the data that they need, our clients are able to utilize data to support decision making in all aspects of their business. In our roles, you will work with financial institutions across North America to help them achieve their goals using our product offering and by highlighting the importance of data analytics.

Why join Lodestar?

  • Great products, great team, great clients
  • Grow your career in a challenging, fast-paced and flexible work environment
  • Strong compensation package including benefits
  • Excellent learning and mentoring opportunities
  • As part of our team, you can affect change and have a voice in product direction
  • Creativity and innovation is welcomed and encouraged
  • We are a close knit team that conquers challenges and celebrates success
  • Our clients value your contributions in helping them achieve their goals
about-mission
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Mission

Mission

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about-vision
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Vision

Vision

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about-manifesto-2
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Manifesto

Manifesto

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OUR BUSINESS PARTNERS

We love the collaboration with our business partners & vendors and therefore proudly present them here with the client logo module.
When you head on out to the Moon, in very short order, and you get a chance to look back at the Earth, that horizon slowly curves around in upon himself, and all of sudden you are looking at something that is very strange, but yet is very, very familiar, because you are beginning to see the Earth evolve.
team-small-07
Gene CernanAstronaut, Apollo 17

OUR OFFICE

Headquarters, Munich
Pelikanstrasse 2
80333, Munich, DE
POWER TIMELINE

OUR COMPANY HISTORY

  • timeline-01

    2015 - COMPANY START

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  • bg-people-celebrating-796356481

    2016 - FIRST MILESTONE

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  • timeline-03

    2018 - SECOND MILESTONE

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  • bg-office-unsplash-02

    2020 - TODAY

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Current Openings

View our current openings and apply today. Please reach out to info@lodestartech.ca with any questions. 

 

Business Analyst – Remote
 
At Lodestar, we want to be the best data solution and analytics partner for credit unions in the world. Our talent and technology strengthen our clients’ data maturity, empowering them to make strategic decisions that improve lives.

 

Primary Objectives:

Join Lodestar Technologies as a Business Analyst where you’ll play a pivotal role in enabling our clients, primarily financial institutions across North America, to harness the power of data analytics. Your primary objective will be to collaborate with clients, understanding their unique business needs and leveraging our business intelligence software infrastructure to address them effectively. You’ll analyze data to unveil trends and ensure accuracy, provide essential training and support, gather requirements for reporting and development, and conduct quality assurance testing. Your efforts will be instrumental in promoting the vision and utilization of business intelligence within our client base and prospective partners, contributing significantly to their success in leveraging data for informed decision-making across all facets of their operations.

Responsibilities

  • Collaborate with clients to understand their business requirements and objectives, particularly within the financial sector, ensuring alignment with the capabilities of the Fintech company’s offerings.
  • Analyze complex financial data to identify trends, patterns, and insights that can inform strategic decision-making for both clients and the Fintech company.
  • Facilitate meetings with stakeholders to gather and document detailed requirements for software development, ensuring clear communication and understanding of needs.
  • Work closely with development teams to translate business requirements into functional specifications, ensuring the delivery of high-quality software solutions.
  • Perform thorough testing and validation of software solutions to ensure they meet the defined requirements and adhere to industry standards and regulations.
  • Provide ongoing support and training to clients on the effective use of products and services, ensuring maximum value realization and user adoption.
  • Monitor and evaluate the performance and effectiveness of solutions in meeting client needs, identifying areas for improvement and optimization.
  • Stay abreast of industry trends, regulatory changes, and emerging technologies in the Fintech space, providing insights and recommendations for future product enhancements.
  • Develop and maintain comprehensive documentation, including user manuals, training materials, and process documentation, to support clients and internal stakeholders.
  • Act as a liaison between business stakeholders, technical teams, and other relevant parties, fostering strong communication and collaboration to drive successful project delivery and client satisfaction.

Qualifications

Mandatory Skills:

  • Previous experience with any of the following core banking platforms is a must: DNA, Symitar, Correlation.
  • Excellent understanding of Financial Services data specifically related to Banking/Credit Unions.
  • Knowledge of banking systems, data structures, and regulatory requirements related to ETL processes in the banking industry.
  • Familiar with software development processes such as requirements gathering, developing statements of work, testing and code deployment.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Strong problem-solving skills, with the ability to analyze complex data integration issues and provide effective solutions.
  • Data-driven individual that believes in the value of information and how it can transform the enterprise.
  • Innovative, curious and solution-oriented individual with strong communication skills.
  • An individual who is comfortable with rapidly changing technology.

Soft Skills:

  • Strong command on spoken and written English.
  • Ability to multi-task and handle changing priorities.
  • Excellent team skills, can-do attitude, focus on quality and drive to make a difference in a dynamic, fast paced organization.

We encourage you to apply even if you feel that you do not meet 100% of the qualifications listed. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet all the listed qualifications. We look forward to your application.

Expected salary range is $60,000 – $65,000 USD ($75,000 – $80,000 CAD). Position is open to applicants in the US and Canada. 

Additional Information:

Lodestar is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.

Offers of employment will be contingent upon passing a post-offer background check as well as references.

 If interested in this position, please submit your resume to colin.phillips@lodestartech.ca.

Client Support Specialist – Remote

At Lodestar, we want to be the best data solution and analytics partner for credit unions in the world. Our talent and technology strengthen our clients’ data maturity, empowering them to make strategic decisions that improve lives.

Primary Objectives:

Our Client Support Specialists are at the heart of what we do at Lodestar. These team members are often the first point of contact for clients who are in need of support. The role of CSS is exciting and fast-paced, with all client support needs being routed through this role!

A day in the life of a Client Support Specialist:

  • Complete intake process for all incoming client tickets
    • Monitor ticket queue
    • Assign levels and types to incoming tickets
    • Claim and complete Level I tickets
    • Route tickets as appropriate
  • Work tickets in your own queue related to:
    • General questions from clients
    • Basic report requests
    • Oracle Analytics Server (OAS) functionality
    • OAS sign-in issues
    • Client Portal questions
  • Handle recurring tasks relative to support operations
    • Example: Weekly reports (internal and external)
  • Participate on project teams as required
  • Create document drafts as required
  • Interact with cross-functional team members in both a professional and personal capacity

A good fit for this position will be:

  • Highly adaptable and resourceful
  • Self-motivated with a strong work ethic
  • Able to pivot quickly and efficiently based on changing prioritizations
  • Strong in both independent and team work settings
  • Experienced with remote work
  • Excellent at time management and communication
  • Enthusiastic and personable with high integrity and humility

You should have:

  • Financial services experience and/or software support experience
  • High school diploma or equivalent required; Associates or higher in Business or Computer Science preferred
  • Strong Excel skills and understanding of data
  • High aptitude and/or experience with customer service
  • A growth mindset

Preference will be given to candidates with experience in the following areas:

  • Oracle Analytics software stack
  • Data visualization
  • PL/SQL and/or MSSQL
  • Fiserv DNA and/or other banking core processor platforms
  • Familiarity with data warehousing concepts and best practices

Salary range for this position is $40,000 to $45,000 USD ($54,000 to $60,000 CAD). Position is fully remote and is open to both US and Canadian applicants.

We encourage you to apply even if you feel that you do not meet 100% of the qualifications listed. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet all the listed qualifications. We look forward to your application.

Additional Information: 

Lodestar is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.

Offers of employment will be contingent upon passing a post-offer background check as well as references. 

If you think you are a good fit for the Client Support Specialist position, please send your resume to us at info@lodestartech.ca.

DevOps Team Lead - Remote

At Lodestar, we want to be the best data solution and analytics partner for credit unions in the world. Our talent and technology strengthen our clients’ data maturity, empowering them to make strategic decisions that improve lives.

 

Additional Information:

Lodestar is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees’ lives and careers.

Offers of employment will be contingent upon passing a post-offer background check as well as references.

 If interested in this position, please submit your resume to colin.phillips@lodestartech.ca.